Protocol & Infrastructure
Unified Communications Solutions
Unified Communications means different things to different teams. For us, it means building a platform where voice, video, chat, presence, voicemail, and mobility feel like one product — even when they're stitched from FreeSWITCH, Kamailio, LiveKit, Matrix, and your existing identity provider. We architect UC platforms that replace Cisco, Avaya, and 3CX deployments for enterprises, deliver desk phone + softphone + mobile experience parity, integrate with Microsoft Teams and Google Workspace, and operate with the observability that legacy UC products famously lack.
Who it's for
- Enterprises migrating off legacy UC (Cisco CUCM, Avaya Aura, 3CX)
- Operators launching UCaaS platforms for SMB and enterprise customers
- Teams needing Microsoft Teams Phone integration via Direct Routing
- Organizations standardizing on a single voice/video/chat experience across geographies
Our approach
- 1Pick the right core — FreeSWITCH for PBX features, Kamailio for scale, LiveKit for real-time video
- 2Identity first — SSO via SAML or OIDC before any endpoint touches the platform
- 3Desk phones, softphones, and mobile clients all provisioned from one source of truth
- 4Presence synced across all clients — not the federated mess of 'available on desk, busy on mobile'
- 5Monitor user-perceived call quality, not just server-level metrics
What you get
UC architecture document covering voice, video, messaging, and identity
Core deployment: FreeSWITCH or Asterisk for telephony, LiveKit or Janus for video
Mobile and desktop client integrations — Linphone, MicroSIP, or branded wrappers
Microsoft Teams Phone Direct Routing gateway if needed
User and tenant provisioning portal (customized OpenSIPS CP or built from scratch)
Observability stack: Grafana dashboards, MOS estimates, call setup success by geography
Common questions
Related services
VoIP Consulting
Architecture reviews, vendor evaluations, and on-call expert access for teams running voice infrastructure.
FreeSWITCH Development
High-concurrency media handling, XML dialplans, and mod_sofia tuning for FreeSWITCH deployments.
Session Border Controller Solutions
Open-source and commercial SBC deployments with topology hiding, DoS protection, and media handling.
Ready to build on carrier-grade voice?
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