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Dialer & PBX Customization

FusionPBX Customization

FusionPBX sits on top of FreeSWITCH as a multi-tenant PBX platform — ideal for hosted PBX providers serving many small customers from shared infrastructure. We deploy FusionPBX with the operational rigor it doesn't ship with by default: proper PostgreSQL replication, FreeSWITCH sizing beyond the defaults, custom modules (apps) for features your tenants actually need, and branding so your customers see your product, not the stock FusionPBX UI. We also handle the less glamorous work — LDAP integration, white-label provisioning portals, billing hooks, and multi-region deployments.

Scope This Work → See All Services

Who it's for

  • Hosted PBX providers launching or scaling a FusionPBX-based service
  • MSPs offering voice to their client base on a multi-tenant platform
  • Operators inheriting a FusionPBX install and wanting it production-hardened
  • Teams needing custom apps (modules) that ship inside the FusionPBX UI

Our approach

  1. 1Audit the deployment — most FusionPBX installs run on one box that shouldn't
  2. 2Split FreeSWITCH, database, and web UI onto separate nodes for real HA
  3. 3Build custom FusionPBX apps in PHP following the module conventions
  4. 4Integrate provisioning with your CRM or order management system
  5. 5Operate with real monitoring — PostgreSQL replication lag, FreeSWITCH channels, SIP registration health

What you get

Multi-tenant FusionPBX deployment with proper HA and backup strategy

Custom branded UI (logo, theme, tenant portal)

Custom apps in PHP for features that aren't in the stock distribution

Provisioning API integration with your billing or CRM system

PostgreSQL streaming replication and automated failover

Monitoring stack — Prometheus, Grafana, alerting on real operational signals

Common questions

Ready to build on carrier-grade voice?

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